Shipping policy
Shipping Policy
At Veltrix, we are committed to delivering your order as quickly and safely as possible.
🌍 Shipping Locations
We currently ship to most countries worldwide, including the United States and United Kingdom.
⏱ Processing Time
Orders are processed within 1–3 business days after payment is confirmed.
🚚 Shipping Time
Estimated delivery times:
- United States: 7–15 business days
- United Kingdom: 7–15 business days
- Europe: 7–15 business days
- Rest of the world: 10–20 business days
Please note: Shipping times may vary depending on your location and external factors.
📦 Order Tracking
Once your order has been shipped, you will receive a tracking number via email.
⚠️ Delays
We are not responsible for delays caused by:
- Customs clearance
- Shipping carriers
- Weather or unforeseen circumstances
💸 Shipping Fees
Shipping costs are calculated at checkout unless otherwise stated (e.g., free shipping promotions).
🛃 Customs, Duties & Taxes
For international orders, customs duties or import taxes may apply depending on your country.
These charges are the responsibility of the customer.
📦 Lost or Stolen Packages
If your package is lost in transit, please contact us at:
support@veltri-x.co.uk
We will assist you in resolving the issue.
📧 Contact Us
If you have any questions about your order, feel free to contact us at:
support@veltri-x.co.uk
