Shipping policy

Shipping Policy

At Veltrix, we are committed to delivering your order as quickly and safely as possible.


🌍 Shipping Locations

We currently ship to most countries worldwide, including the United States and United Kingdom.


⏱ Processing Time

Orders are processed within 1–3 business days after payment is confirmed.


🚚 Shipping Time

Estimated delivery times:

  • United States: 7–15 business days
  • United Kingdom: 7–15 business days
  • Europe: 7–15 business days
  • Rest of the world: 10–20 business days

Please note: Shipping times may vary depending on your location and external factors.


📦 Order Tracking

Once your order has been shipped, you will receive a tracking number via email.


⚠️ Delays

We are not responsible for delays caused by:

  • Customs clearance
  • Shipping carriers
  • Weather or unforeseen circumstances

💸 Shipping Fees

Shipping costs are calculated at checkout unless otherwise stated (e.g., free shipping promotions).


🛃 Customs, Duties & Taxes

For international orders, customs duties or import taxes may apply depending on your country.

These charges are the responsibility of the customer.


📦 Lost or Stolen Packages

If your package is lost in transit, please contact us at:
support@veltri-x.co.uk

We will assist you in resolving the issue.


📧 Contact Us

If you have any questions about your order, feel free to contact us at:
support@veltri-x.co.uk